Search results for voip

UC giant Avaya has reportedly offered all its employees the chance to quit

By Craig Hale published

By offering employees the chance to voluntarily exit, Avaya won’t have to lay off any workers.

Meta is trying to make Messenger into a video conferencing contender

By Craig Hale published

Calls on Messenger now support HD video, background noise suppression, voice isolation and more.

Best Interactive Voice Response service of 2026

By Brian Turner last updated

We list the best Interactive Voice Response (IVR) services, to make it simple and easy to build useful call menus for customer calls.

Google Pixel phones could be getting a neat iPhone-inspired feature

By Rowan Davies published

Some Pixel users have spotted a new function in the Google Phone app that lets you switch between voice and video calls - similar to FaceTime for iPhone.

WhatsApp will now let big businesses voice call you directly, also adds more AI agents

By Craig Hale published

Businesses can now communicate with customers via WhatsApp voice calls, video calls and voice notes, plus more AI agents have landed.

Best video conferencing software of 2025

By Brian Turner last updated

We list the best video conferencing software, to make it simple and easy to set up and use video calling, for business or pleasure.

Zoom's new AI agent might mean you never need a human receptionist ever again

By Craig Hale published

Zoom Phone now has access to Virtual Agent – a digital assistant and receptionist able to handle customer calls autonomously.

You can now send voice messages in Google Chat — and this could make things awkward

By Mike Moore published

Google says adding voice messages to Chat will improve communication - we're not so sure.

The future of telecoms is already here, if we’re ready

By Jamie Snaddon published

Telecoms could drive significant growth, but Britain risks disconnection without urgent PSTN transition.

UK government and telcos sign landmark deal to strike back against scam calls

By Ellen Jennings-Trace published

Mobile networks are joining forces in a nationwide bid to eliminate spoof calls.

Worried about internet connectivity during your holiday? Have your data secured with Ubigi eSIM

By Sead Fadilpašić published

Global coverage, fast 5G speeds, and flexible data plans for travelers and remote workers.

X finally brings video and voice calls to Android users

By James Ide published

New video and voice call functionality has been added to X for premium members.

Why voice still rules in the AI-powered contact center

By Lewis Gallagher published

How to improve the customer experience using AI to return to voice.

Scammers are once again abusing PDFs to trick victims into calling fake support numbers

By Sead Fadilpašić published

No, you're not talking to a Microsoft representative - it's a scammer who wants your passwords.

Best CCaaS (Contact Center as a Service) provider of 2026

By Brian Turner last updated

We list the best CCaaS (Contact Center as a Service) providers, to make it simple and easy to set up a cloud-based contact center software platform for your business.

Best alternative to Skype of 2025 - what to replace it with following official Microsoft closure

By Matt Hanson last updated

We list the best alternatives to Skype, to make it simple and easy to speak online with friends, family and colleagues via video chat.

Signal wants to offer a more private alternative to Zoom and Microsoft Teams group calls

By Mike Moore published

Hosting group calls on Signal gets a major upgrade with call links, emoji reactions and more.

Google Meet finally adds call switching feature as it looks to keep pace with rivals

By Mike Moore published

No need to hang up and rejoin - new Google Meet "switch here" feature makes it easy to transfer calls.

This new open source collaboration tool makes working with your colleagues even easier

By Efosa Udinmwen published

Nextcloud Talk platform prioritizes data protection, offering secure communication, AI features, and real-time document collaboration.

This new MVNO wants to let users pay with crypto - but security scrutiny may mean it never sees the light of day

By Efosa Udinmwen published

Phreeli launches a privacy-oriented MVNO allowing crypto payments, eSIM activation, and unlimited plans, with security focused on compartmentalized data management.

These AI-powered earbuds can also act as a dictaphone with transcription when left in their case

By Carrie Marshall published

Viaim's wireless earbuds can help you work (record and transcribe) as well as play.

VoP goes live – and millions of EU businesses aren’t ready

By Robin Anderson, Robin Anderson published

EU’s new VoP mandate forces name checks on all euro payments, reshaping business payment security.

Upgrading UK critical services could spur billions in new investment, BT claims

By Craig Hale published

The UK needs to upgrade from analog, PSTN and 2G networks to something quicker and more reliable, survey warns.

Vodafone makes 'world's first' satellite video call with a standard phone – here's why that's a big deal

By Mark Wilson published

Vodafone has announced that it's made one of the first satellite video calls using a standard phone – ahead of a full rollout later this year.

Apple iPhone 17 on blue background with price cut text overlay

Got a new iPhone 17? Bring it to Visible Wireless and get 50% off an annual plan

By Alex Whitelock published

Bring any iPhone (including the iPhone 17) to Visible Wireless today to get a whole year of service half price.

Before Zoom, Skype made video calls a thing and I'm gonna miss it

By Lance Ulanoff published

Microsoft is shutting down Skype, the service that all but invented online video calls

AI voice fraud is exploiting contact centers

By Ralph Rodriguez, Ralph Rodriguez published

(Deep) faking it: contact centers are the wild west for AI-generated voice fraud.

Twigby Mobile branded sim card on peach background with don't miss text overlay

Twigby just brought back its superb intro deal – get unlimited data for just $25/mo

By Alex Whitelock published

Need to switch up that pricey plan for something more reasonable? Consider Twigby Mobile's latest deal.

Cisco Duo says a third-party data breach stole MFA SMS logs

By Sead Fadilpašić published

Hackers stole Cisco Duo customers' phone numbers, and the company is warning of possible incoming smishing attacks.

A remote KVM with a free permanent VPN service has just launched

By Efosa Udinmwen published

GL.inet launches Comet, an open source remote KVM hardware, offering BIOS compatibility for OS installations and secure remote access.